You recently booked apart-time course at a college. You now need to cancel your booking. Write a letter to the college administrator. In your letter ·say which part-time course you booked ·explain why you need to cancel your booking ·ask about booking a different course You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

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Dear Sir or Madam, I am writing to cancel my booking for the part-time Certificate III in Food Processing
course
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, which was
due to
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start next month. I booked
this
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course
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two weeks ago, and my booking reference number is 24587. Unfortunately, I have to cancel because my work schedule has changed. I have recently accepted a shift-based job, and my new hours will include evenings and some weekends.
This
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means I would not be able to attend the classes, which are held on Tuesday and Thursday evenings. I am sorry for any inconvenience
this
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may cause you. I would like to ask whether it is possible to book a different
course
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instead
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. I am interested in the part-time English for Work
course
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, as I think it would help me with my job. Could you please tell me whether
this
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course
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has classes on weekday mornings or on Saturdays? I would
also
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like to know the
course
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fees, the start dates, and whether there are still places available.
In addition
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, could you please let me know if I can receive a refund for my first booking, or whether the money can be transferred to the new
course
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? I look forward to hearing from you soon. Thank you very much for your help. Yours faithfully, Bambang Triwibowo

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task response
Your letter covers all the main points well. For an even more direct start, you could say that you want to cancel and ask about the new course in the first paragraph.
coherence and cohesion
Your ideas are in a clear order, and each paragraph has one main job. Keep using clear links such as “Unfortunately”, “In addition”, and “also” to guide the reader.
task response
You clearly name the course, give a clear reason for the change, and ask useful questions about the new course, fees, dates, places, and your payment.
coherence and cohesion
The letter is easy to follow. It has a clear opening, clear body paragraphs, and a polite ending. The greeting and closing are right for a formal letter.
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