You have recently bought some furniture. It was broken when you received it. Write a complaint letter to the store manager and say – What and when did you buy? – Why was it broken? – Suggest how the problem could be solved

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Dear Sir, I have been your regular customer since 2010 but I am disappointed
this
time and want to report an issue of poor service delivery.
Last
week, I ordered a set of chairs and one table on your website. I selected wooden furniture and paid the entire amount from my credit card. I mentioned that please handle the items with care because the table had a glass on the top and it seemed sophisticated.
However
, your delivery staff neither put any cushion around the furniture nor they placed any layer between the
wooden
Suggestion
wood
and glass parts.
Therefore
, the glass of the table has got scratches and one of the four chairs
also
got a broken leg. Now, I am completely perturbed and need your immediate support to get
this
order either
canceled
(of events) no longer planned or scheduled
cancelled
or replaced with the new furniture. I never expected
such
a bad experience from your store. I look forward to seeing your response. Regards, Ben
Submitted by prashant.pradhan11 on

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