There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved.

Dear Sir, I’m writing to you about the problems we faced at the

reception

while visiting your

company

. We were a group of four people who had come for some official work. To our surprise, the

reception

area

was very congested and we were barely able to walk around,

also

the receptionist was occupied replying to queries of other visitors and she

didn’t paid

Suggestion

didn’t pay

hasn’t paid

attention to our question. The

reception

area

is the face of a

company

. It gives a

first

impression about the

company

’s hospitality and the overall outlook. There are many visitors that visit the

company

for various purposes;

such

bad impression would deter the image of the

company

in the public. I have a few suggestions to give you as how you can improve the

reception

area

.

Firstly

, the

reception

area

should be extended, so to accommodate more people.

Also

, proper sitting facilities should be organised.

Secondly

, you can keep a

second

receptionist so that all the queries of the visitors are answered in time. I hope that my suggestion might be of some help to you. Yours faithfully, XYZ