You recently bought an oven for your kitchen but it does not work. You called up the shop but no action was taken. Write a letter to the shop manager. In your letter: • describe the problem with the oven • explain what happened when you called up the shop • State what you would like the manager to do

Dear Sir, I am writing

this

letter to express my dissatisfaction about buying an

oven

from your shop and I want to replace it with a new one.

Last

week, I purchased a Samsung highly advanced

oven

from your Ericsson Avenue

store

. After bringing

to

Correct your spelling

it

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home, I switched on the

oven

to use, but the timer press button was not functioning. I was panicked and made a call to your

store

but there was no proper reply. After a number of trials, a staff of your

store

replied me that they are not responsible for the problems arise after taking the product home. Since

then

I have been in an

extreme

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extremely

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stressed situation. I would like you to replace

this

damaged

oven

with a new one as

,

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apply

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I have

warranty

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a warranty

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for three years. I am

also

attaching

the

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a

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copy of

receipt

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the receipt

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to facilitate the change of the appliance.

Further

, I hope you

to

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apply

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improve customer service provided at your

store

to give

a prompt and valid replies

Correct the article-noun agreement

a prompt and valid reply

prompt and valid replies

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to customer. I am eagerly waiting for your prompt service regarding

this

complaint. Yours faithfully, Jane Lavallette