IELTS Writing Correction Service /
Writing Samples /
Band 6

There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved. Write a letter to your manager. In your letter describe the complaints that have been made say why the reception area is important suggest how the reception area could be improved

#complaints #reception #area #visitors #company #manager
Dear Mr Smith, I am writing to outline the complaints that have been made
the
Change preposition
in the
show examples
 reception
area
 as well as to suggest several
improvement
Change to a plural noun
improvements
show examples
 to be implemented. A number of visitors expressed their dissatisfaction with our company’s reception
area
,due to the fact that it is not spacious and overcrowded.What is more, there are not enough desks to fill in the various forms.
In addition
, only one receptionist can be addressed
to
Change preposition
apply
show examples
with a
Correct your spelling
great
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grate
Correct your spelling
great
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 number of questions which leads to the place being overcrowded. Needless to say, the
area
 where visitors arrive is extremely important as it is the image of a company and give the
first
 impression about the organization. Taking everything into consideration, it is highly recommended to widen the reception
area
 by using the room
next
 to it.
Moreover
, it would be beneficial to equip the place with additional furniture for visitors to use.
finally
, hiring a
second
 receptionist would be definitely advantageous. I am looking forward to the change being implemented. yours sincerely, Asuka Sato
Submitted by ask1120.89 on

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Structure your letter

A letter needs to be written using a proper format, including the following:

  • A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
  • The main body (consisting of paragraphs for each part of the letter)
  • A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

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Essentional vocabulary list for IELTS Writing 7+

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Topic Vocabulary:
  • complaints
  • reception area
  • unwelcoming
  • signage
  • aesthetic appeal
  • directional signage
  • ticketing system
  • professionalism
  • feedback system
  • continuous improvement
  • welcoming atmosphere
  • efficient
  • clear signage
  • comfortable seating
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