Many people say that companies should give importance to their employees, whereas others say that they should give importance to customers. Discuss both and opine.

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People
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, either in
form
Correct article usage
the form
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of
employees
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or
customers
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, form the essence of each and every
company
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that exists in the world today. We
also
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know that
companies
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are built by the
people
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and for the
people
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, and they cannot survive without either of the two groups. In
this
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essay, I will discuss whether the
companies
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should prioritize
employees
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over
customers
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, or whether they should put
customers
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first
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. Those in favour of putting
employees
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first
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, say that happy
employees
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can lead to happy
customers
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. Conventionally,
customer
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satisfaction has been the foremost goal of
companies
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, but of late they have begun to understand that it is impossible to achieve
customer
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gratification without the help of their
employees
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. Because of
this
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, they have started focusing their attention towards the benefit of their workforce.
For example
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, nowadays a lot of
companies
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are providing facilities
such
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as daycare centres, gymnasiums and Sports Centers within their office premises. Some organisations have
also
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started hosting lots of
event
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events
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for the
employees
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such
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as award functions,
and
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apply
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health checkups
etcetera
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etc.
, so that the
employees
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feel valued in the organisation.
On the other hand
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, the main reason given by those in favour of putting
customers
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first
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is that
customers
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are the livelihood of the business. The relationship between an organisation and a
customer
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is an important one. To what extent
customers
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are willing to spend depends upon how well they are treated.
That is
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why, organisations today are taking great pains to achieve
customer
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satisfaction. They are spending a lot of energy and time on finding out what is important to the
customers
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. We can say that the
customers
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will always remain important in a
company
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,
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because without happy
customers
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, any
company
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can see its doom. I believe that the happiness of both –
employees
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and
customers
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has to be in balance. Both need to be heard and respected to make it a win-win situation.
This
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question is like asking ‘
heart
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Heart
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first
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or lungs
first
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?’ You cannot live if any of these, stop working. Organizations have to realize that their
customers
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will only be happy if the
people
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servicing their
customers
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are happy.
Employees
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are the key touchpoints to know the
customer
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better, so an organization can develop and deliver products and services that are relevant to
customers
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’ needs and expectations.
To conclude
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, I would like to mention that
although
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the
customer
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has always been the king
in
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of
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a
company
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,
but
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apply
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in today’s competitive market
the
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apply
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organisations have to look into their
employees
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’ happiness simultaneously. If approached as mutually exclusive efforts, they are doomed to lose both.

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task response
Your essay provides a clear and comprehensive response to the task, showing a balanced consideration of both perspectives. However, ensure that you directly address the prompt by explicitly stating your opinion in the introduction and summarizing it in the conclusion.
coherence and cohesion
Your essay demonstrates a logical structure with a clear introduction and conclusion. There is a good use of linking words and cohesive devices to connect ideas. To improve, consider organizing your body paragraphs more clearly and developing a stronger topic sentence for each main point.

Fully explain your ideas

To get an excellent score in the IELTS Task 2 writing section, one of the easiest and most effective tips is structuring your writing in the most solid format. A great argument essay structure may be divided to four paragraphs, in which comprises of four sentences (excluding the conclusion paragraph, which comprises of three sentences).

For we to consider an essay structure a great one, it should be looking like this:

  • Paragraph 1 - Introduction
    • Sentence 1 - Background statement
    • Sentence 2 - Detailed background statement
    • Sentence 3 - Thesis
    • Sentence 4 - Outline sentence
  • Paragraph 2 - First supporting paragraph
    • Sentence 1 - Topic sentence
    • Sentence 2 - Example
    • Sentence 3 - Discussion
    • Sentence 4 - Conclusion
  • Paragraph 3 - Second supporting paragraph
    • Sentence 1 - Topic sentence
    • Sentence 2 - Example
    • Sentence 3 - Discussion
    • Sentence 4 - Conclusion
  • Paragraph 4 - Conclusion
    • Sentence 1 - Summary
    • Sentence 2 - Restatement of thesis
    • Sentence 3 - Prediction or recommendation

Our recommended essay structure above comprises of fifteen (15) sentences, which will make your essay approximately 250 to 275 words.

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