You have bought a new laptop computer and in a few days of purchase discovered a major flaw. Write a letter to the company. In your letter – introduce yourself – explain the situation – say what action you would like to company to take.

Dear Sir/Madam, My name is Chris Browne and I am writing

you

Change preposition

to you

show examples

to express my dissatisfaction with a

laptop

Use synonyms

computer I bought in your

store

Use synonyms

four days ago. As soon as I turned on the computer, I realized that Windows operating system was not installed in it,

although

Linking Words

the offer said it was included.

In addition

Linking Words

, I chose a

gray

Change the spelling

grey

show examples

laptop

Use synonyms

and the one I received is black.

Moreover

Linking Words

, the default language of the

laptop

Use synonyms

is

Japanesse

Correct your spelling

Japanese

and I haven’t been able to change it to my native language, which is English. To make matters worse, the memory specifications of

this

Linking Words

laptop

Use synonyms

are not the same as the ones that I read in your

catalog

Change the spelling

catalogue

show examples

. I definitely need

this

Linking Words

situation to be solved as soon as possible. I made the decision to buy the

laptop

Use synonyms

at your

store

Use synonyms

, because of previous good recommendations some friends of mine gave me about your

store

Use synonyms

.

However

Linking Words

, after

this

Linking Words

experience, I feel deceived. I would like you can send me the

laptop

Use synonyms

I

first

Linking Words

chose at your

store

Use synonyms

, including all the specifications were shown in the offer. If I don’t get a quick response to my request, I hope

a

Change preposition

for a

show examples

full refund of the payment I already made. Thanks in advance for your response. Yours faithfully, Chris Browne