You bought a new HD television last week. At first, it seemed to work perfectly but after a few hours a line appeared across the TV and the sound seemed a little strange. You cannot take the TV back to the shop so you have decided to write to them. Write a letter of complaint to the shop. In your letter, • • give them the background information • • describe the problem • • ask them to resolve the issue

Dear sir, I am writing to notify you regarding an issue with my new HD television set which I have purchased

last

week at your store.

Although

in the start it looked fine,

but

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later it started giving me a hard time. Since

,

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I currently don’t have any vehicle to bring the set to the shop, I thought of writing a letter in order to explain

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to you

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you

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the problem

.

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to.

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Let me brief you

the

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on the

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problem in detail. After few hours of working

properly

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,properly

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I have noticed a dark line which was passing all over the screen and due to

this

line I could not see the clear image on the TV.

Moreover

, the audio sounded a bit cranky with huge bass in the background.

This

makes me hard to understand what is playing on the Tv. Since I can’t drive back to the store, could you please send your technician to fix the issue as soon as possible

.

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?

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I have already given my details

on

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at

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the time of purchase. So, please send the authorized person to the address given before and

also

let him know to give me a call before he arrives. Thank you for consideration,

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Yours

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Your

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Yours

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faithfully, Mani