IELTS Writing Correction Service
Writing Samples
Band 4.5

you work at home and have a problem with a piece of equipment that you use for your job. write a letter to the shop or company which supplied the equipment. in your letter describe the problem with the equipment explain how this problem is affecting your work say what you want the shop or company to do

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I am writing to complain about one of your products in the printing section. Recently,
due
Add the preposition
todue
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 the
corona virus
Correct your spelling
coronavirus
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outbreak
Add a comma
,outbreak
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 I have been obliged to telecommute. So I took one of the printers we used to use in the company which is HP Z25. During the
last
Linking Words
 two
weeks
Add a comma
,weeks
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 I had to print over 200 pages of an annual report, but
unfortunately
Add a comma
,unfortunately
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 whenever I print out more than 20 pages it stops working. When it happens, I have to wait for about 10 minutes to let the printer get cool.
Then
Linking Words
 I take the cartridge out of the machine and shake it for 2 minutes
,
Remove the comma
apply
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 so that the ink could spread all over the film and
finally
Linking Words
 clean the film with a piece of cotton. Sadly,
this
Linking Words
 problem has put me in
a
Remove the article
apply
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big trouble as the sentences in my printed reports are not legible.
That is
Linking Words
 because the cartridge goes out of ink and a mark of ink appears on all the pages. Sometimes the workload is so much that I barely find some time to recharge the cartridge or write the sentences in longhand. I would be grateful if you could send a technician to fix my printer up to the enclosed address. I am looking forward to
hear
Change the verb form
hearing
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 from you soon. Yours sincerely,

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The Greeting

Depending on the style and aim of the letter, you will need to adapt your greeting.

Always start an informal letter in the ways:

  • Dear + name
  • Hi / Hello + name

‘Dear...’ is more appropriate, so stick with this.

For a formal letter there are two options for the greeting:

  • Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
  • Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

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