You have received a letter from your bank, asking you to acknowledge receipt of a new bank card. However, the card was missing from the envelope. Write a letter to the bank's head office. In your letter: explain why you are writing express concern about the missing card ask them what they intend to do

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Dear Manager, I am writing
this
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letter to seek your attention regarding the missing credit
card
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which was sent to me
last
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week. My name is Trinity and I have
a
Add a missing verb
had a
show examples
salary account (000000000) in your bank for the past three years.
Last
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month, I visited the Nungambakkam branch to apply for a credit
card
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and the manager assured me that the
card
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will be delivered to my home address in two weeks after the eligibility check. As said, I received the courier
last
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Friday and found the
card
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missing.
Moreover
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, I am worried that someone might misuse the
card
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and I will be held responsible for any payment
that is
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due.
Hence
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, I request you to block the current
card
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that was issued for my account and
also
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, enquire about the missing
card
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.
Additionally
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, I ask you to issue a new master
card
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to my address at the earliest. I hope to receive a positive response from you. Yours truthfully,
Srinithi
Correct your spelling
Trinity
Submitted by Srinithi Ramesh on

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The Closing

The style of the letter determine how you have to close it.

Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.

Formal style (To someone you have not met, whose name you don’t know)

  • Yours faithfully,

Semi-formal (To someone you may or may not have met, whose last name you know)

  • Yours sincerely,

Informal (To someone you know well, whose first name you know and use)

  • Best regards,
  • Warm wishes,

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Topic Vocabulary:
  • acknowledge receipt
  • compromised security
  • unauthorized transactions
  • identity theft
  • reissue
  • secure (the account)
  • fraudulent activity
  • account holder
  • security measures
  • customer service
  • follow-up
  • discrepancy
  • escalate the issue
  • trace the delivery
  • account security
  • financial risk
  • confidential
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