Recent advances in air travel have focused only on those sitting in upper class and have left other passengers with no benefits. To what extent do you agree or disagree?

It is argued that airline companies have taken into account mainly upper-

class

customers when they apply new improvements in flying service. I firmly admit

this

statement considering below-mentioned factors. Evidently, the companies in the business of air

travel

try to increase the income using the positive changes in service towards the dreams of their customers in the upper-

class

. The

first

main reason is that people bought upper-

class

tickets want to see services compatible with the money they spent.

This

kind of customers would easily reject the services of the airline company due to lack of services and inconvenient flying.

For instance

, conducted marketing research based on customer`s surveys illustrates that nearly three-quarters of people chosen upper-

class

travel

would like to see new and worthy services per trip. With regard to the economic

class

customers, the companies are not willing much more to make a progress in flying services in relation to the mentioned group of people. While the recent modifications are considered for only upper-

class

customers in air excursion, airline companies provide less worthy services

such

as free water and sandwich to the people used economic

class

service. The abovementioned survey was

also

conducted among the customers who use down

class

travel

and

consequently

, it was determined that

although

economic

class

customers are aware enough about the recent progress in comparison with the

first

categories of customers, they do not demand high-quality services and any improvements in air

travel

, even they would agree less quality of services in case of discount at ticket prices. In conclusion, I firmly agree that it is precisely evident that major developments in airlines have been implemented considering the demands of upper-

class

customers.