Dear Sir,
I am Sakshi Kansara, and I am the owner of 'Espresso' cafe.
Firstly
, thank you so much for reaching out to us and I apologize for the inconvenience caused by one of my employees. Yesterday, I was not present in the bistro and Linking Words
this
is the first time I have come across Linking Words
this
kind of incident.
I realize my employee was uncertainly rude towards you, as he has given you the wrong order and when you tried to explain it to him, he got annoyed. I checked my security cameras with audio and it is pretty clear that it was my worker's mistake. Linking Words
Therefore
, I have fired him from my cafe, as customers are very important to me and I Linking Words
also
do not want him to degrade my cafe's image.
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Moreover
, I have warned my other staff members to be more cautious towards the customer's orders and be more polite, even if they get angry. Once again, I am deeply sorry for everything and to correct Linking Words
this
error I would like to offer you free coffee and one snack for a whole month, please keep visiting us.
Thank you so much again for bringing up Linking Words
this
issue and I look forward to seeing you more at the cafeteria.
Your's sincerely,
SakshiLinking Words
kshakshi16