You have recently flown to another country on a business trip. You were satisfied with the flight, but didn’t like services at the airport. Write a letter to the airport manager and say Give your flight details. Why were you disappointed? Suggest some improvements to the airport services.

Dear Sir, Hope you are doing well. I am writing
this
letter to express my dissatisfaction
about
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with
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my recent experience at the
airport
. My name is Madhu Jadhav, and I
traveled
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travelled
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from India to South Africa through Jet Airways on October 16,
2020
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,2020
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at 6 PM.
Flight
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The flight
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number was 34KJ2K and my boarding pass number was UTYRCS6U. Though I was happy with the flight, unfortunately, I was disappointed by the
airport
services. There were not enough employees to serve
travelers
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travellers
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.
Moreover
, the quality of customer service was very poor. The
airport
workers were unable to answer our questions about the process of online
check
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check-in
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in
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apply
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, or deal with minor requests,
such
as informing tourists about locations of restrooms and stores. Another issue that we struggled
was
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with was
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the slow internet connection with intermittent
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dropouts
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drop outs
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dropouts
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. Considering the problems we encountered, I would like to suggest some possible solutions. Hiring more staff, and giving them training on everything they need to know about the
airport
, and
also
how to treat customers in a courteous way. With regard to
internet
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an internet
the internet
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connection, I would recommend a more reliable internet provider. Thank you for taking
time
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the time
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to read my letter, and I hope
this
information helps improve
airport
services in the nearest future. Yours faithfully, Madhu Jadhav
Submitted by madhuranijadhav on

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