IELTS Writing Correction Service
Writing Samples
Band 4

There have been some problems with the bus service, especially its reliability, in your area over the last two weeks. Write a letter to the manager of the bus company. In your letter •    describe what the problems are •    explain how these problems are affecting you •    suggest what you would like the company to do

✨ Do you want to improve your IELTS writing?
I am writing
this
Linking Words
 email regarding some issues that I experienced with your
bus
Use synonyms
 services in the
last
Linking Words
 couple
weeks
Change preposition
of weeks
show examples
. The problems are reliability and cleanliness.
First
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, I would like to report the dependability of your services, especially punctuality. Your buses do not reliably arrive on time causing me to be late for work
last
Linking Words
 Friday.
Although
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 I had waited there for almost 15 minutes, the
bus
Use synonyms
 did not come.
This
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 inconvenience brings about enormous confusion as I hardly know when I need to be ready for the
bus
Use synonyms
.
Second
Linking Words
, the
bus
Use synonyms
 floor is so dirty. Coffee cups and napkins are all over the place, particularly I saw them on the
bus
Use synonyms
 seats.
This
Linking Words
 results in me in
difficulty
Add an article
the difficulty
show examples
of
Change preposition
apply
show examples
looking for a seat, so I had to stand through the way home. I do hope that all the problems mentioned above could bring your attention in terms of making some improvements as these are not tricky to handle. There are some suggestions for these issues. Speaking of the unreliable
schedule
Replace the word
scheduled
show examples
bus
Use synonyms
 service, you should apply technology for your services. By showing the
bus
Use synonyms
 location on tablet or phone devices, customers like me can estimate the time it will arrive at. For the dirty floor, I think you should have more regular cleaning. Staff,
for example
Linking Words
, will clean the
bus
Use synonyms
everyday
Replace the word
every day
show examples
.
Besides
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 that, you can impose fines for someone who violates the rules on the
bus
Use synonyms
. Please feel free to contact me if you need any
further
Linking Words
 clarification. Best regards, Quang

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The Greeting

Depending on the style and aim of the letter, you will need to adapt your greeting.

Always start an informal letter in the ways:

  • Dear + name
  • Hi / Hello + name

‘Dear...’ is more appropriate, so stick with this.

For a formal letter there are two options for the greeting:

  • Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
  • Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

Topic Vocabulary:
  • adhering to schedules
  • inconvenience
  • daily routine
  • punctuality
  • frequency during peak hours
  • overcrowding
  • commuters
  • update system
  • reliable
  • maintenance
  • breakdowns
  • irregular bus timings
  • passengers
  • delays
  • unreliable
  • appointments
What to do next:
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