Some organisations believe that their employees should dress smartly. Others value quality of work above appearance. Discuss both these views and give your own opinion.

One of the most conspicuous trends of today's worlds is an ongoing debate among people about what sells faster: look or the

quality

of the service delivered by the

employee

. While there are arguements in favour of both, I believe that the

quality

matters most when it comes to the delivery of the product or the service. Some people believe that appearance sells faster, be it for a product or a service

that is

being offered by an

employee

of an

organisation

.

This

means that the

employee

working for the

organisation

should dress appropriately and smartly to convey the brand value of the company.

For example

, if a salesman from BMW brand is dressed casually, and he makes a salespitch to the prospective customer, the customer may not give proper attention to the salesman owing to his unprofessional attire.

On the other hand

,

although

an

employee

may not have a good dressing sense, he can utilise some of his other skills to enhance the

quality

of

work

. Taking the same example as above, the salesman can

work

on his communication and interpersonal skills to build a good relationship with the customer, and

this

will help him to increase the number of sales of the cars.

Therefore

, the

organisation

could benefit more if it focuses on

quality

of

work

produced than how well an

employee

dresses up. To conclude,

although

well dressed employees enhance the brand value of the company, in my view, it is the

quality

of

work

that attracts more customers, leading to an increase in the sales revenue of the

organisation

.