You recently ordered a small item online but when it arrived, it was damaged. Write a letter to the company that sold you the item. In your letter: give details about the order you made explain what was wrong with the item tell the company what you want them to do about it

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Dear Sir/Madam, I am writing to inform you that today I received the parcel. It is
Correct article usage
a damage
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damage
Replace the word
damaged
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product from the Home Depot, Cambridge. I visited your website
last
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week where I bought two products like the furniture and the office chair for my regular purpose.
First
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of all, the furniture was
shine
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shiny
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and a new model
that is
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very strong. It comes
with
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in
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a brown colour to match my drawing-room.
Moreover
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, the office chair is very comfortable and comes
with
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in
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a blue colour. Unfortunately, I received both items damage that I am not able to fix and put
to
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in
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my main room. So, I do not know what to do with
this
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stuff.
Finally
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, I decide that If you provide me with the exchange return
latter
Correct your spelling
later
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. It would be more beneficial to me.
Also
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, as I understand 30 days return or exchange policy.
Therefore
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, provide me
new
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a new
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return bar code that
delivery
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the delivery
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man person will bring that stuff from my home. I would appreciate it if you put more priority
to
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on
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my queries. I will wait for your response. Yours faithfully, John Wick
Submitted by amitsavaliya777 on

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Topic Vocabulary:
  • order number
  • shipment
  • delivery
  • damaged
  • defective
  • package
  • request
  • replacement
  • refund
  • customer support
  • awaiting your prompt response
  • solution
  • photos attached
  • upon inspection
  • apologies in advance
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