You recently bought a toy from a company online. When the toy was delivered, you found some problems with it. Write a letter to the company manager. In your letter: - Describe the toy - Explain the problems with it - Tell the manager what you would like her/him to do

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Dear Sir or Madam, I am writing with regard to the model helicopter that I recently purchased on your website. It was supposed to be a birthday gift for my young sister.

Although

Linking Words

the toy has been described as safe and suitable for any age between six to ten, I was genuinely shocked to open the package and find the machine had extremely sharp edges on which a child could easily cut herself.

In addition

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, when we attempted to fly it, it proved almost impossible to control and crashed into our neighbour's greenhouse. Obviously, it would have been utterly inappropriate to give

this

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toy to a youngster as we had planned. The product you sent us bears no resemblance to the one advertised, and we would expect to receive a full refund;

therefore

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, we look forward to hearing from you at the earliest possible opportunity and to the swift and satisfactory resolution of

this

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matter. Kind Regards, Tatyana Bekker

tatibek2Sat Feb 20 2021

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4
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
0
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 9.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 8.0

Complete response

Suitable writing tone

Appropriate word count

6 paragraphs

159 words

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Topic Vocabulary:

reporting an issue
defective
product description
malfunctioning
quality control
customer satisfaction
refund
replacement
rectify
disappointed
purchase
immediate attention
rectify the problem
consumer rights

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You recently bought a toy from a company online. When the toy was delivered, you found some problems with it. Write a letter to the company manager. In your letter: - Describe the toy - Explain the problems with it - Tell the manager what you would like her/him to do

Some university students want to learn about other subjects in addition to their main subjects. Others believe it is more important to give all their time and attention to studying for a qualification. Discuss both these views and give your own opinion.

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Some people think it is important to spend money on roads and motorways than on public transport systems such as railways and trams. To what extent do you agree or disagree?

You have bought some clothing online and are not satisfied with your purchase. Write an email to the company that you bought the clothing from. In your email, give details of the purchase describe the problem explain why you need a replacement urgently