You recently ordered a small item online but when it arrived it was unusable. Write a letter to the company that sold you the item. In the letter: give details about the order you made explain what was wrong with the item tell the company what you want them to do about it Write at least 150 words.

Dear Sir or Madam,

Last

Monday I ordered a cover for my HTC phone from your eCommerce website. I was excited when it arrived but very disappointed to find that the product was not as promised and totally unusable. I am hoping you will replace it. In relation to the specifics of the order, I purchased

this

leather cover through your website called Electric Gadgets on November 08th using my PayPal account. The order number is 2584205 and I am attaching a copy of my receipt with

this

letter. The issue with the canvas is that it is not a genuine leather product and I am unable to store my phone inside it securely. The picture of the item on your website clearly shows the screen supports the HTC Desire 12+ model and is an original leather product. So I’m sure

this

is a manufacturing flaw. As a solution, and because I really like the design and look of the lid, I am hoping that you will agree to replace it with a new and genuine one for free.

Otherwise

, I would like a full refund and I will be contacting PayPal complaints if I do not hear back from you in regards to

this

within a week. Thank you for giving the matter your attention and I hope to hear your reply soon. Yours faithfully, Karampal

Submitted by karampalvirk21 on Mon May 24 2021

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3Linking words
meeting the goal of 7 or more
0Word repetition
meeting the goal of 3 or fewer
0Grammar mistakes
 

8 paragraphs

227 words

9.00

Overall Band Score

Coherence and Cohesion: 9.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 8.0

Complete response

Suitable writing tone

Appropriate word count

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You recently ordered a small item online but when it arrived it was unusable. Write a letter to the company that sold you the item. In the letter: give details about the order you made explain what was wrong with the item tell the company what you want them to do about it Write at least 150 words.

Increasing the price of petrol is the best way to solve growing traffic and polution problems. To what extent do you agree or disagree? What other measures do you think might be effective?

In many cities around the world, traffic is serious problem. What are the causes of this and what actions can be taken to improve the situation?

Some people consider price as the most important thing to think about when buying products (such as cell phone) or service (e.g. medical treatment). Do you agree or disagree?

Some people believe that travelling alone is the best way to experience a country or a culture. Others feel that it is better to travel with people you know. Discuss both views and give your opinion.

In the past, shopping was a routine domestic task. Many people nowadays regard it as a hobby. To what extent do you think this is a positive trend?