There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved. Write a letter to your manager. In your letter Describe the complaints that have been made Say why the reception area is important suggest how the reception area could be improved

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Dear
Mr.
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Mr
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Jones, I am writing
this
Linking Words
letter in regards to the negative responses we have been getting in relation to our reception
area
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and how it is influencing the business. Most of the complaints are about the size of the waiting
area
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, where during pick times are crowded with
people
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, both selling and customers.
People
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are being discouraged to visit our company, due to
this
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recurring situation. The reception
area
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is not a place where a company usually gives too much attention,
however
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, due to our business
being mostly build
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being mostly built
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on
people
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, I believe we should act on it and make it a more accommodating place for everyone. I would suggest
to implement
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implementing
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visiting time hours
to
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for
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the
people
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who came to sell new products to us. For our clients, as they have
also
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suggested in our surveys, give them
also
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the option to book a visit so the wait time would lower. And to those who come without a booking, let them
aware
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be aware
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of the option as well as give it a clear view of how long it will take to be answered on that specific day. Please let me know if you have any thoughts about it, and any other
suggestion
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suggestions
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on how to improve
this
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area
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, which in my view, is essential for our growth in the industry. Yours Sincerely, Lury Java
Submitted by luryann on

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Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

  • firstly
  • secondly
  • thirdly
  • in additional
  • moreover
  • also
  • for example
  • for instance
  • therefore
  • however
  • although
  • even though
  • despite

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Topic Vocabulary:
  • complaints
  • reception area
  • unwelcoming
  • signage
  • aesthetic appeal
  • directional signage
  • ticketing system
  • professionalism
  • feedback system
  • continuous improvement
  • welcoming atmosphere
  • efficient
  • clear signage
  • comfortable seating
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