You travelled abroad and faced problems at airport. Write an letter to the airport manager and provide -your flight details -what is problem -suggest some improvements you want to see .

Dear sir, I hope you are doing well. I am writing

this

letter to show my dissatisfaction regarding the services at the

airport

. I travelled from Indra Gandhi

airport

India

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to India

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Pearson

airport

, Canada on September 12th, 2021. My flight number was C34K372. The departure was at 9.30am according to India's time and the flight landed around 6pm. I faced several problems at the

airport

, but I want to mention two of them.

Firstly

, when I was waiting for my study permit in the

imigration

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immigration

emigration

department, they missed my name due to high pressure caused by staff shortage. I had to wait for around 3 hours in the

imigration

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immigration

emigration

centre, and

then

I went to the main office, they apologize and handed me a study permit.

Secondly

, I had three suitcases with me and the tyres and handrails of the two suitcases were broken and I was not able to move them. Even though

,

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apply

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your staff apologize for everything, I want to suggest some improvements. I am requesting that you always should schedule enough start. So, they can serve people properly and they should be properly trained as missing one name can create a lot of problems for someone.

Moreover

, luggage should be smoothly delivered. Staff should be properly trained. Looking forward

for

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to

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your positive response. Yours faithfully, Navneet