You ordered a book online for exam preparation. It has been some time since you purchased it and you still have not received your book. Write a letter to the e-commerce company about that. 1. Describe your order 2. Explain the importance 3. Say what you want the company to do for you

✨ Do you want to improve your IELTS writing?
Dear Sir or Madam, I am writing
this
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letter to express my deep dissatisfaction with my order of a book from your company on September 1st which has not arrived yet. My order number is A2345BR, and it was for a book entitled “General Studies Manual” by Mohamed Azar. It was the one which came with a CD and was priced at $15.90. The delivery was guaranteed to be only two days,
nevertheless
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, I have been waiting for two weeks unsuccessfully.
This
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book is essential to my preparation for my IELTS exam, which will be three weeks away.
This
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exclusive material explains the key points of the test, and
this
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knowledge is indispensable to obtain all grades I need to apply to Toronto University. If your company is unable to deliver my order within the
next
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two days, I would like a full refund including the delivery costs. I hope to hear from you on the receipt of
this
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letter as the situation must be urgently resolved. Yours faithfully, Sam Smith.
Submitted by debi_quistina on

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