You have recently flown to another country on a business trip. You were satisfied with the flight, but didn’t like services at the airport. Write a letter to the airport manager and say – Give your flight details. – Why were you disappointed? – Suggest some improvements to the airport services.

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Dear Sir, I am writing
this
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letter to express my dissatisfaction with the services at the Bangalore
airport
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.
Last
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week, on 15th September ,I visited the
airport
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to catch my flight for a business trip to Australia. I was flying with Air India (flight number-AI8765) ,and it was scheduled at around 1 A.M .
However
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, I was extremely
dissapointed
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disappointed
with the
airport
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facilities.
To begin
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with, the security check took a long time, and there was no staff to manage the same.
Besides
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that, the passengers who were standing in the queue were not following
social-distancing
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social distancing
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which is the need of the hour now,
nevertheless
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, even there was no personnel to ensure that.
Furthermore
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, the washrooms were extremely dirty, and they were not in a condition to be used.
In addition
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to that, the
sanitizer
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sanitiser
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machines that are placed at various places were mostly not working. I would like to suggest
you
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to you
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a few improvement points that could be immediately implemented at the
airport
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for seamless operation.
Firstly
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, I believe that the
aiport
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airport
staffs
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staff
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who are deployed at the security
check points
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checkpoints
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should be trained on effective crowd management by following the COVID protocols.
Secondly
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, the
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housekeeping
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house keeping
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housekeeping
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department should be given a strict warning so that they ensure that all the places are clean and tidy. Please give the matter your immediate attention. In case, you need any
further
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details you could reach out to me
in
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on
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the phone number mentioned on the envelope. Thanking you. Yours faithfully, Shreya
Submitted by abhinaba.de on

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