You recently spent a night in a hotel and had to put up with a great deal of noise very early in the morning because of a faulty central heating system. The manager promised to contact you regarding compensation but you still haven't heard from him. Write a letter to the hotel. In the letter describe the problem at the hotel explain what the manager had said at the time say what you want the manager to do.

#night #hotel #noise #system #manager #contact #compensation #haven #time

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Dear Sir, My name is Sonia M., I stayed for a night at the Hilton Hotel, on August 28th. I am writing to you because I am still waiting to hear from you regarding our compensation after a horrible night at your establishment. As I explained at the time, there was a terrible noise that woke us up and didn't allow us to sleep properly. What is the point of paying for a hotel if you can not rest? You might as well sleep in your car. We came from a long trip and obviously, under those circumstances, I was highly unpleased and disappointed.

Additionally

, when we were notifying our issue, you

seem

Wrong verb form

seemed

show examples

really stressed with other guests, I am hoping that you didn't forget about us.

While

I understand you are an extremely busy person, I would have expected you to at least have already contacted us apologising. Unfortunately, if

this

is not resolved immediately, I will be forced to write a negative review on Google Review and/or other social media platforms. Looking forward to speaking with you soon Best regards, Sonia M.

Submitted by soniamatcha on Thu Oct 14 2021

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Task Response

Ensure that the letter addresses all the required points about the problem, the manager's promise, and the compensation request in a clear and organized manner.

Coherence and cohesion

Work on providing a more consistent and appropriate tone throughout the letter, particularly in the greeting and closing sections.

3
Linking words
meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
1
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 5.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 8.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 8.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 5.0

Complete response

Suitable writing tone

Appropriate word count

8 paragraphs

184 words

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