Write a letter to the shop or company which supplied the equipment. In your letter, describe the problem with the equipment explain how this problem is affecting your work say what you want the shop or company to do

Dear Sir, I am writing
this
Linking Words
letter to express my dissatisfaction regarding the Lenovo
Laptop
Use synonyms
which I had purchased from your departmental store
last
Linking Words
month. The model number is AWB 00781 series 2018. I had purchased it because I am doing the work from home
due to
Linking Words
the pandemic
condition
Fix the agreement mistake
conditions
show examples
. Let me explain to you the condition of the
laptop
Use synonyms
,
Punctuation problem
.
show examples
Earlier
Punctuation problem
Earlier,
show examples
the
laptop
Use synonyms
looks
Wrong verb form
looked
show examples
perfect in condition
Linking Words
moreover
Punctuation problem
; moreover
show examples
, it was working smoothly until
then
Linking Words
,
Punctuation problem
.
show examples
the
Fix capitalization
The
show examples
screen is getting close automatically
while
Linking Words
my
Correct pronoun usage
I
show examples
work on the
laptop
Use synonyms
is going on. Once, I thought that it
is
Wrong verb form
was
show examples
occurring
due to
Linking Words
lack
Correct article usage
a lack
show examples
of charging
but
Punctuation problem
, but
show examples
I was amazed to see that
battery
Correct article usage
the battery
show examples
life is 100%. I am
much
Rephrase
very
show examples
disappointed with the kind of products
it
Correct pronoun usage
that
show examples
emerged
out
Change preposition
apply
show examples
.
Linking Words
while
Fix capitalization
While
show examples
logging on to my office profile through the
Use synonyms
laptop
Punctuation problem
laptop,
show examples
it is getting
close
Replace the word
closed
show examples
suddenly
which
Punctuation problem
, which
show examples
leads to an unpunctual remark on me.
Moreover
Linking Words
, I am unable to download the files
due to
Linking Words
the malfunction or the virus it had in the system. As the other features are good enough. I would like you to either replace the
laptop
Use synonyms
or refund my amount to my bank account.
Linking Words
otherwise
Fix capitalization
Otherwise
show examples
, I will complain. Waiting for your reply. Yours
faithful
Replace the word
faithfully
show examples
, Sara Hussaini.

Unauthorized use and/or duplication of this material without express and written permission from this site's author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.

content
Make a short open line to say you have a fault and what you want, like a swap or money back.
structure
Split into three small parts: problem, how it hurts your work, and what you want. Start with Dear Sir and end with Yours faithfully.
grammar
Add clear facts like date of buy, model, and exact fault. Use simple and true words.
tone
Keep a polite tone and avoid threats. Stay calm while asking for the fix.
content
The letter tells what is wrong with the laptop.
content
It asks for a clear fix, either a replacement or a refund.
tone
It uses a formal start with Dear Sir.
The Closing

The style of the letter determine how you have to close it.

Check out the suggested closing sentences for each type of letter in the General IELTS Test. The closing sentence should be the last sentence of your letter.

Formal style (To someone you have not met, whose name you don’t know)

  • Yours faithfully,

Semi-formal (To someone you may or may not have met, whose last name you know)

  • Yours sincerely,

Informal (To someone you know well, whose first name you know and use)

  • Best regards,
  • Warm wishes,

Topic Vocabulary:
  • problem
  • issue
  • fault
  • not working
  • broken
  • malfunction
  • defect
  • stop
  • start
  • noise
  • leak
  • overheat
  • downtime
  • delay
  • impact
  • work
  • project
  • deadline
  • cost
  • refund
  • replacement
  • repair
  • fix
  • service
  • warranty
  • guarantee
  • order number
  • model
  • make
  • serial
  • receipt
  • invoice
  • date
  • time
  • please
  • could you
  • would you
  • arrange
  • send
  • return
  • pickup
  • confirm
  • instructions
  • contact
  • phone
  • email
  • address
  • thank you
  • best regards
What to do next:
Look at other essays: