You are a student at an English language school in Brighton and are living in private accommodation with other flat mates. You have not had hot water or heating for some time. The landlord’s workmen have tried to fix the problem but without success. Write a letter to the landlord. In your letter: • state your reason for writing • describe the problems • propose a solution

Dear Mr Smith, I am writing

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letter on behalf of all the students staying at your property at B12, William Street. As you are well aware that we do not have hot water and heating system for the

last

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two months. We are extremely disappointed due to the inconvenience caused due to no hot water and heating. While I really appreciate that you have sent a few workmen to rectify the problem,

however

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, they were unsuccessful despite spending a considerable amount of time. I believe that the best solution would be to get it replaced

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of repairing which might only help for a limited period of time.

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, I would like to propose a way to resolve

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situation. One of my friends works part-time at a plumbing company. After a thorough analysis of the hot broiler, he was able to identify the issue and came up with an appropriate replacement at his company. The price seems to be reasonable and will be able to complete the installation by the end of

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week. I would be grateful if you could reply as soon as possible so that

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matter can be resolved to everyone’s satisfaction. Yours sincerely, Farhana Jabeen