You have bought a new computer but when you got home you found it had some problems. You returned the computer and spoke to the company representative two weeks ago, but the computer has not been fixed yet. Write a letter to the company. In your letter: explain what the problem with the computer is explain what the representative told you about it tell them what you would like to be done about the situation. Write at least 150 words.
Dear Sir or Madam,
I am writing to express my dissatisfaction with the
computer
I have bought from your shop. I am truly disappointed with your company since I have been a regular customer for over 5 years now and I have never had Use synonyms
this
kind of problem before. I strongly believe I deserve better treatment.
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Last
month, at the beginning of October, I walked to Linking Words
one
of your companies' stores searching for a Use synonyms
computer
to acquire, since my Use synonyms
last
Linking Words
one
has just got broken. Use synonyms
Thus
, I found a white state-of-the-art Mac OS X with the most advanced system, just the Linking Words
one
I was looking for, and decided to buy it. Use synonyms
However
, the minute I returned home and tried to turn it on, I noticed it was not working in the way it was supposed to. Just half of the screen was appearing to me, as the other half, on the right side, was not showing me anything at all, but it was only a black space.
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Therefore
, two weeks ago, I contacted the representative of your company, who oriented me to return him the product. Linking Words
Thus
, he told me he would send it to the technical department, in order to get it fixed. Linking Words
Nonetheless
, I did not receive any news about it since Linking Words
then
. I feel really damaged with all Linking Words
this
situation since I am a businesswoman and I must have a Linking Words
computer
available in order to do my work, as right now I am not able to do it.
In Use synonyms
this
way, I would like your enterprise to provide me, immediately, a temporary Linking Words
computer
, while the Use synonyms
one
I had just bought is being fixed. If Use synonyms
this
would not be possible, I am going to ask you to give all the money I have just spent on it back to my bank account, as a full refund. Enclosed with Linking Words
this
letter is the receipt from my acquisition, as my financial information for the deposit.
Should you have any questions, do not hesitate in contacting me any time via email at [email protected] or over my cellphone at 986345288.
I look forward to having a swift resolution for Linking Words
this
matter.
Yours Faithfully,
AnnaLinking Words
Submitted by croonf on
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Structure your letter
A letter needs to be written using a proper format, including the following:
- A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
- The main body (consisting of paragraphs for each part of the letter)
- A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)
When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.
All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.