You had traveled by air and had an unpleasant flight. Write a letter to the airline company Manager about the following: - Describe the flight - Explain what was the problem -Ask how this issue can be solved

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Dear Sir or Madam, I am writing to express my dissatisfaction with the flight that I took
last
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Saturday with your airline. I was flying from Toronto to Barcelona for my vacation. My booking number was ER55283, and I was sitting on G19. The biggest problem was that the overhead air vent was not working properly. I tried to close it when I started feeling cold, but I couldn't.
Moreover
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, I even asked the air hostess for help,
all
Correct word choice
but all
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she could do was give me a blanket. I was shivering till we landed at the airport. Because of
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, I got
cold
Correct article usage
a cold
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and could not enjoy the holidays. I suggest that the aircraft should go through a quick pre-flight inspection before the plane takes off, so they can make sure everything is functioning properly and the passengers do not face any discomfort during their travel. Hopefully, you will
prioritize
Change the spelling
prioritise
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this
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matter. I am waiting for your feedback. Yours sincerely, Aj

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task response
Add the flight number, date, and time of the flight. This will help the manager find your case fast.
task response
Ask for a clear action, such as an apology, money back, or a travel credit. This will make your request more clear.
coherence and cohesion
Your letter has a clear order: why you write, flight facts, the problem, and your idea. Use one short link at the start of some parts, such as “As a result,” to show the effect more clearly.
coherence and cohesion
Keep the problem and the result in the same part, but make the last request more direct. For example: “Please tell me what you can do to solve this problem.”
coherence and cohesion
Use a full stop instead of a comma after “help”: “I even asked the air hostess for help. All she could do was give me a blanket.”
task response
You describe the flight, explain the air vent problem, and say how it made you feel and hurt your holiday.
task response
The tone is polite and right for a letter to a company manager.
coherence and cohesion
The letter is easy to follow, with clear parts for the flight details, the problem, and your suggested fix.
coherence and cohesion
The greeting and closing are polite and fit this kind of letter.
Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

Topic Vocabulary:
  • flight number
  • booking reference
  • scheduled departure time
  • domestic flight
  • international journey
  • a lengthy delay
  • poor customer service
  • inadequate information
  • uncomfortable seating
  • faulty entertainment system
  • damaged luggage
  • missed connecting flight
  • inconvenience caused
  • disrupt my travel plans
  • raise a formal complaint
  • provide a clear explanation
  • investigate the matter
  • appropriate compensation
  • full or partial refund
  • prompt response
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