You have recently bought a product after seeing a company’s advertisement. You then discovered that the purchased product did not match the description of the advertisement. Write a letter to the manager of that company. In your letter; • describe the product you bought • state the description the advertisement gave of the product • say what you want the company to do to make it up to you

Dear Sir / Ma'am, I am writing
this
letter to complain about the
product
I bought
it
Correct pronoun usage
apply
show examples
from your company. The
product
is Shein portable blender and it is used to make juices and smoothies as per the description. I saw
this
product
's advertisement online where it smoothly blends the fruits and the battery life is 5 to 7 hours. Since it is quite handy and easy to use, I bought it
last
week online.
However
, when I tried to use it for the
first
time, it
didnt
Correct your spelling
didn't
did not
even able to blend
ripe
Add an article
a ripe
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banana with milk in it. Even though I charged it for the entire day before using it as per the instruction, the battery light was red and it
didnt
Correct your spelling
didn't
blend continuously. The equipment stopped every two seconds. I am really disappointed with the
product
and I would like to return and get my money back or else if you are willing to exchange it
with
Change preposition
for
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the new one which is working nicely. Awaiting your positive response. Thank You. Yours faithfully,
Brijal
Correct your spelling
Bridal
Brinjal
Dsai
Correct your spelling
Desai
Submitted by brijal_desai on

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Structure your letter

A letter needs to be written using a proper format, including the following:

  • A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
  • The main body (consisting of paragraphs for each part of the letter)
  • A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

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