You have recently flown to another country on a business trip. You were satisfied with the flight, but didn’t like services at the airport. Write a letter to the airport manager and say – Give your flight details. – Why were you disappointed? – Suggest some improvements to the airport services.

Dear Sir or Madam, I am writing to let you know that I had to face some difficulties at the airport during my
business trip to Australia. I took the Sri Lankan airline
from Colombo to Australia on 02 January 2021, and the
number is UL201. Even though the
journey was satisfactory, the services at the airport were disappointing. Let me give you some more details.
To begin
with, the staff at the help desk was unwelcoming and reluctant to give information. Whereas I made an inquiry about baggage weight allowed on the
, unfortunately, I was not given the accurate details.
, the seating arrangement at the boarding area was
unsatisfactory. In fact, I had to stand for more than an hour without a chair to sit. I would like to request you to provide adequate training to the staff to be more polite so that passengers will be more comfortable.
, take measures to improve the seating facilities at the boarding area. Thank you for your consideration. Yours faithfully, Jane Simon
Submitted by swadhi.sivakumar on

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Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.


I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

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