Write a letter to the company that sold you the item. In the letter: give details about the order you made explain what was wrong with the item tell the company what you want them to do about it

Dear Mr John, I am Anna John,writing

this

letter to inform you regarding a mobile phone that I have purchased from your shop

last

Friday.My order number is 20041582 and I would like to raise a complaint against the item purchased . It is a Samsung Galaxy phone with model number M51 and the specified feature is that it has a fast-charging feature .When I checked it at the shop everything was working fine and the salesman asked me to keep the mobile in charging position for 8 hrs before the initial use .

However

,the phone was not charged,even if it plugged in for more than the specified time. from my initial ,investigation it seems like there is an issue with the charging portal. So I would like to request you to replace the item worth 16000 rupees and since I have not used it yet. I am attaching a copy of my bill details along with

this

letter and you can check for

further

details.Expecting a swift and positive reply. Yours sincerely, Anna

Submitted by amitha13489 on Sat Jan 22 2022

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4Linking words
meeting the goal of 7 or more
0Word repetition
meeting the goal of 3 or fewer
0Grammar mistakes
 

7 paragraphs

173 words

9.00

Overall Band Score

Coherence and Cohesion: 9.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 8.0

Complete response

Suitable writing tone

Appropriate word count

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