write a Letter: Your internet connection has been slow and intermittent. Write a letter to your internet service provider to complain. In the letter: – Describe the problem and why you are unhappy – Arrange for an engineer to visit your home – Request a reduction in your bill

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Dear sir, I hope

this

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letter finds you in good health. My name is Dhruvil, and I am a customer using the Wi-Fi service provided by your company. I have been facing some challenges because of a slow

internet

Use synonyms

connection. I purchased a plan of 1.5 GBPS from your company, but in the past few weeks, the

internet

Use synonyms

speed has been reduced from 1.5 GBPS to 0.5 GBPS. I am an IT professional working remotely, and having fast

internet

Use synonyms

is my predominant requirement. As

this

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need is not fulfilled, my connection lags during my meetings, making me feel predicament among my peers. Please take immediate action to look into

this

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matter.

In addition

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, you can

also

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send a technician to my place to examine any problems the router may have. As

this

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has been a severe issue for the

last

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month, I would like to get a reduction in my bill as a fair compensation. Please resolve my

internet

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issue at your earliest convenience. Yours sincerely, Dhruvilkumar Patel

rushsoni1998Fri Feb 09 2024

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coherence cohesion

Make sure each paragraph focuses on one main idea. The second paragraph mixes the description of the issue with the impact on work, which could be more effectively separated into distinct paragraphs.

task achievement

Your letter addresses the three points of the task appropriately. However, you could enhance task response by providing more specific details about the duration and frequency of the connectivity issues and by mentioning how these issues have been impacting your work tasks.

task achievement

Ensure that each aspect of the task is covered fully. For instance, scheduling an engineer visit should be a separate request with clear preferences for timing, rather than a brief mention.

task achievement

The tone is generally suitable and polite, reflecting the formality the situation requires. For a stronger letter, consider using a variety of sentence structures to express dissatisfaction professionally.

coherence cohesion

Use a more personalized closing to add warmth and maintain the formal tone. For example, rather than 'Yours sincerely,' you may use 'Kind regards' followed by your full name, which would also correct the spelling of your name at the closing.

4
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meeting the goal of 7 or more
1
Word repetition
meeting the goal of 3 or fewer
0
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 7.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 6.0

Complete response

Suitable writing tone

Appropriate word count

7 paragraphs

168 words

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Topic Vocabulary:

Dissatisfaction
Intermittent
Impact
Urgency
Compensation
Resolution
Service provider
Inconvenience
Streamlining
Connectivity

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