write a Letter: Your internet connection has been slow and intermittent. Write a letter to your internet service provider to complain. In the letter: – Describe the problem and why you are unhappy – Arrange for an engineer to visit your home – Request a reduction in your bill
Dear sir,
I hope
this
letter finds you in good health. My name is Dhruvil, and I am a customer using the Wi-Fi service provided by your company. I have been facing some challenges because of a slow internet
connection.
I purchased a plan of 1.5 GBPS from your company, but in the past few weeks, the internet
speed has been reduced from 1.5 GBPS to 0.5 GBPS. I am an IT professional working remotely, and having fast internet
is my predominant requirement. As this
need is not fulfilled, my connection lags during my meetings, making me feel predicament among my peers.
Please take immediate action to look into this
matter. In addition
, you can also
send a technician to my place to examine any problems the router may have.
As this
has been a severe issue for the last
month, I would like to get a reduction in my bill as a fair compensation. Please resolve my internet
issue at your earliest convenience.
Yours sincerely,
Dhruvilkumar PatelSubmitted by rushsoni1998 on
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coherence cohesion
Make sure each paragraph focuses on one main idea. The second paragraph mixes the description of the issue with the impact on work, which could be more effectively separated into distinct paragraphs.
task achievement
Your letter addresses the three points of the task appropriately. However, you could enhance task response by providing more specific details about the duration and frequency of the connectivity issues and by mentioning how these issues have been impacting your work tasks.
task achievement
Ensure that each aspect of the task is covered fully. For instance, scheduling an engineer visit should be a separate request with clear preferences for timing, rather than a brief mention.
task achievement
The tone is generally suitable and polite, reflecting the formality the situation requires. For a stronger letter, consider using a variety of sentence structures to express dissatisfaction professionally.
coherence cohesion
Use a more personalized closing to add warmth and maintain the formal tone. For example, rather than 'Yours sincerely,' you may use 'Kind regards' followed by your full name, which would also correct the spelling of your name at the closing.
