You have bought a new laptop computer and in a few days of purchase discovered amajor flaw, write a letter to the Company In your letter - Intoduce yourself - explain the situation - say what action you would like to company to take.

Dear Manager Writing
this
epistle to report faulty
laptop
computer that I purchased from your company
last
week . My name is Johna frequent customer of yours. From
last
ten years availing your services.
Last
Monday, on 12th September, I visited your store to buy a
laptop
, I bought the latest model of Lenovo
laptop
. I had been using it for my office work. Its battery life is too short ,
Despite
Correct your spelling
despite
show examples
the fact of being new one battery power is getting drained in 30 to 40 minutes which should retain long-lasting at least 2 hours,
In addition
to
this
, the touchpad is
also
not appropriately working which irritates me as I am not able to perform well in my job. Even, I called your customer service department to appraise the issue and they assured me to repair my equipment or to replace it within 2 days ,
however
, the issue is still not getting resolved so I am disappointed with your services . Hoping
this
problem will be resolved quickly . I expect to receive a replacement or getting my current
Laptop
repaired within 1 day . Hope you will take quick and prompt action and will fix
this
problem immediately. Yours sincerely 21st September , 21 John Smith
Submitted by ritu1508.dcsa on

Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.

Structure your letter

A letter needs to be written using a proper format, including the following:

  • A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
  • The main body (consisting of paragraphs for each part of the letter)
  • A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

Ultimate Speaking practice for IELTS

Practice speaking step by step, answer real-life questions, and build your confidence. Start your free trial and improve your speaking skills today!
Topic Vocabulary:
  • flaw
  • introduce
  • verification
  • major
  • describe
  • malfunction
  • hardware
  • software
  • performance
  • replacement
  • refund
  • urgency
  • resolve
  • purchase
  • attention
What to do next:
Look at other essays:

Essentional vocabulary list for IELTS Writing 7+

Learn how to write high-scoring essays with powerful words.
Download Free PDF and start improving you writing skills today!