You have bought a new laptop computer and in a few days of purchase discovered amajor flaw, write a letter to the Company In your letter - Intoduce yourself - explain the situation - say what action you would like to company to take.

✨ Do you want to improve your IELTS writing?
Dear Manager Writing
this
Linking Words
epistle to report faulty
laptop
Use synonyms
computer that I purchased from your company
last
Linking Words
week . My name is Johna frequent customer of yours. From
last
Linking Words
ten years availing your services.
Last
Linking Words
Monday, on 12th September, I visited your store to buy a
laptop
Use synonyms
, I bought the latest model of Lenovo
laptop
Use synonyms
. I had been using it for my office work. Its battery life is too short ,
Despite
Correct your spelling
despite
show examples
the fact of being new one battery power is getting drained in 30 to 40 minutes which should retain long-lasting at least 2 hours,
In addition
Linking Words
to
this
Linking Words
, the touchpad is
also
Linking Words
not appropriately working which irritates me as I am not able to perform well in my job. Even, I called your customer service department to appraise the issue and they assured me to repair my equipment or to replace it within 2 days ,
however
Linking Words
, the issue is still not getting resolved so I am disappointed with your services . Hoping
this
Linking Words
problem will be resolved quickly . I expect to receive a replacement or getting my current
Laptop
Use synonyms
repaired within 1 day . Hope you will take quick and prompt action and will fix
this
Linking Words
problem immediately. Yours sincerely 21st September , 21 John Smith
Submitted by ritu1508.dcsa on

Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.

Structure your letter

A letter needs to be written using a proper format, including the following:

  • A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
  • The main body (consisting of paragraphs for each part of the letter)
  • A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)

When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.

All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

Topic Vocabulary:
  • flaw
  • introduce
  • verification
  • major
  • describe
  • malfunction
  • hardware
  • software
  • performance
  • replacement
  • refund
  • urgency
  • resolve
  • purchase
  • attention
What to do next:
Look at other essays: