You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch. Write a letter to the manager of the hotel. In your letter • say what the participants liked about the hotel • explain why they were unhappy about the food • suggest what the manager should do to improve the food in future

Dear Sir or Madam,

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letter has been penned down to bring

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your kind attention that I had a full-day office meeting at your hotel. There were 20 participants in total and everyone liked the ambience and lighting of your hotel.

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, your staff was very welcoming and helpful.

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, attendees were quite unhappy about the food served.

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of all, it was very spicy and there was oil floating all over the plate.

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, one of the participants found hair in his dish, which was very unprofessional and unhygienic.

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was not at all expected from a professional restaurant like yours.

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, serving quantity seems less to a few attendees. To solve

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problem, I would suggest you

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inform your kitchen staff to maintain good hygiene.

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, make sure to use less quantity of oil and rather increase the quality of the food served. I look forward to hearing from you. Yours sincerely, Ammy Watson