You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch. Write a letter to the manager of the hotel. In your letter • say what the participants liked about the hotel • explain why they were unhappy about the food • suggest what the manager should do to improve the food in future

Dear Sir or Madam,
This
letter has been penned down to bring
in
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to
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your kind attention that I had a full-day office meeting at your hotel. There were 20 participants in total and everyone liked the ambience and lighting of your hotel.
Moreover
, your staff was very welcoming and helpful.
However
, attendees were quite unhappy about the food served.
First
of all, it was very spicy and there was oil floating all over the plate.
Secondly
, one of the participants found hair in his dish, which was very unprofessional and unhygienic.
This
was not at all expected from a professional restaurant like yours.
Lastly
, serving quantity seems less to a few attendees. To solve
this
problem, I would suggest you
to
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apply
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inform your kitchen staff to maintain good hygiene.
Also
, make sure to use less quantity of oil and rather increase the quality of the food served. I look forward to hearing from you. Yours sincerely, Ammy Watson
Submitted by dilpreet.kaur992 on

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Topic Vocabulary:
  • Compliments
  • Ambiance
  • Professionalism
  • Hospitality
  • Quality
  • Variety
  • Freshness
  • Catering
  • Menu options
  • Dietary requirements
  • Feedback
  • Survey
  • Collaboration
  • Improvements
  • Rectify
  • Gastronomy
  • Culinary
  • Hospitality industry
  • Client satisfaction
  • Constructive criticism
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