You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch. Write a letter to the manager of the hotel. In your letter - say what the participants liked about the hotel - explain why they were unhappy about the food -suggest what the manager should do to improve the food in future
Dear Manager,
I am writing to you to share some feedback related to your hotel where we have accommodated recently for a meeting.
First
of all, I am so grateful for your hospitality. Furthermore
, almost all attendees in the meeting were happy to stay at your glorious hotel. They were unanimously impressed by the modern facilities you provided for your customers' convenience.
Having said that, they had some complaints about the service, if you do not mind me saying so. Some participants repeatedly reported that meals were too cold, although
they criticized this
issue many times. I believe this
problem will definitely destroy your hotel's popularity. Therefore
, I would like to kindly suggest you provide a solution for this
issue.
In my opinion, you would better either check your waiters randomly in order to make them more responsible or at least you can install some surveillance cameras in the kitchen.
Thank you for your time.
Yours faithfully,
John JacksonSubmitted by VD
on
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