You recently took a trip with a taxi company. The driver behaved in an unacceptable way and you had a lot of problems. You complained to the company but no-one has replied to your complaint. Write a letter to the taxi company. In your letter say why you are writing and how you feel explain what happened tell them what you would like them to do.

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Dear Sir, I am writing
this
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letter to bring your attention to one of the problems I have faced with your Uber driver who cancelled my ride due to the payment method I selected.
This
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caused huge trouble for me as I was about to miss my exam. Actually, I was having an exam in Abbotsford and so I decided to book an Uber. But what happened surprised me. I confirmed my ride but the uber driver did not move from his location for 30 minutes.
Then
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I called him and he asked me to cancel the ride as he did not accept the online payment method.Reluctantly, I had to cancel that trip as I was left with no option.
Moreover
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, I had charges deducted and I had to book another cab in a hurry which caused anxiety and pressure. I would appreciate it if you analyse the situation and come up with a solution. The behaviour of the driver was unacceptable at that point and I want you to take action against him.
Further
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, the troubles with online payments need to be solved.
In addition
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, I want my charges back which were deducted for cancelling that trip. I would be thankful to you. Best Regards, Jogdeep Kaur
Submitted by jogdeep8454 on

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