You work at home and have a problem with a piece of equipment that you use for your job. Write a letter to the shop or company which supplied the equipment. In your letter -describe the problem with the equipment -explain how this problem is affecting your work -say what you want the shop or company to do

✨ Do you want to improve your IELTS writing?
Dell
company
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, I am writing
this
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letter to your
company
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about the problem which I faced while using
laptop
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of your
company
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. My name is Munish and I purchased a
laptop
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last
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year from the Dell
company
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which I thought is the best
company
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of laptops and computers and one of my friends recommend your
company
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's
laptop
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. But, I am not satisfied because the
laptop
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is giving too much problem to me as
this
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does not respond to any activity so fast and normally it shows not responding for every task. It
also
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takes too much time to start. As I am a student, I purchase it for my online classes but it does not help me much in that so, I am using my phone for any classes and assignments. My college work is affected due to
this
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problem as I always join
a late classes
Correct the article-noun agreement
a late class
late classes
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or am
also
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not able to submit my projects on time due to
laptop
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problems. I am too much tired from
this
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laptop
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as I am facing problems only due to
laptop
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problems. Now I want you to exchange my
laptop
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for other because I do not want to face any hurdles in my study. You can
also
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update
this
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laptop
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or see why
this
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laptop
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is giving trouble like
this
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. I purchased
this
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laptop
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with
two-year
Add an article
a two-year
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guarantee. It is now your responsibility to fix it. I hope you will take my situation seriously and take any action as soon as possible. Thank you. Your's faithfully, Munish
Submitted by Kamaljeetkaur6968 on

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The Greeting

Depending on the style and aim of the letter, you will need to adapt your greeting.

Always start an informal letter in the ways:

  • Dear + name
  • Hi / Hello + name

‘Dear...’ is more appropriate, so stick with this.

For a formal letter there are two options for the greeting:

  • Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
  • Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

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