You work at home and have a problem with a piece of equipment that you use for your job. Write a letter to the shop or company which supplied the equipment. In your letter -describe the problem with the equipment -explain how this problem is affecting your work -say what you want the shop or company to do

Dell
company
, I am writing
this
letter to your
company
about the problem which I faced while using
laptop
of your
company
. My name is Munish and I purchased a
laptop
last
year from the Dell
company
which I thought is the best
company
of laptops and computers and one of my friends recommend your
company
's
laptop
. But, I am not satisfied because the
laptop
is giving too much problem to me as
this
does not respond to any activity so fast and normally it shows not responding for every task. It
also
takes too much time to start. As I am a student, I purchase it for my online classes but it does not help me much in that so, I am using my phone for any classes and assignments. My college work is affected due to
this
problem as I always join
a late classes
Correct the article-noun agreement
a late class
late classes
show examples
or am
also
not able to submit my projects on time due to
laptop
problems. I am too much tired from
this
laptop
as I am facing problems only due to
laptop
problems. Now I want you to exchange my
laptop
for other because I do not want to face any hurdles in my study. You can
also
update
this
laptop
or see why
this
laptop
is giving trouble like
this
. I purchased
this
laptop
with
two-year
Add an article
a two-year
show examples
guarantee. It is now your responsibility to fix it. I hope you will take my situation seriously and take any action as soon as possible. Thank you. Your's faithfully, Munish
Submitted by Kamaljeetkaur6968 on

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The Greeting

Depending on the style and aim of the letter, you will need to adapt your greeting.

Always start an informal letter in the ways:

  • Dear + name
  • Hi / Hello + name

‘Dear...’ is more appropriate, so stick with this.

For a formal letter there are two options for the greeting:

  • Use Dear Sir or Madam if you don’t know the name of the person you are writing to.
  • Use Dear + surname if you do know their name, e.g. Dear Mr Smith or Dear Mrs Jones.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

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