You recently took a trip with a taxi company. The driver behaved in an unacceptable way and you had a lot of problems. You complained to the company but no-one has replied to your complaint. Write a letter to the taxi company. In your letter • say why you are writing and how you feel • explain what happened • tell them what you would like them to do.

Dear Sir, I am Karthi and staying in Rajendra Nagar, Thudiyalur. I am writing

this

letter to let you know that to share my travel experience in your company taxi. Generally, whenever I need a cab my

first

choice was your taxi. I feel that it was very comfortable and user friendly to book through the app.

Moreover

, I suggested to my friends and relatives to give preference to you when they it need.

Last

week I came across with bad experience of travelling in your taxi. The driver's behaviour was very rude and they ask for extra money to drop. Even if there is a facility for online payment he won’t accept it and ask for cash payment. I was really wondering and complaint about that in your local office. But there is no proper response in your local branch office. I advise you to please take

this

matter and enquire about

this

issue. There is a good reputation about your company passenger car in all over the regional area and try to maintain it. Thanks for your consideration Regards Karthi