Write a letter of complaint to a company outlining a problem you had while visiting one of their stores. In your letter include: what the problem was why this problem has upset you what you want to happen as a result of your letter

Dear Sir/Madam, I am writing to express my concern regarding the staff and structure of store at Giga Mall basically, I visited yesterday and encountered some serious issues,
therefore
Linking Words
, I would like to inform you so that you will be able to take suitable action.
Firstly
Linking Words
, start with the problem the staff was not co-operative and I found numerous folks complaining about that.
furthermore
Linking Words
, there is no one in male reception for information on where to go for male shopping and
lastly
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, the major point of concern is that the payment section has only two computers for receipts.
in addition
Linking Words
to
this
Linking Words
floor of the store was dirty and smelly.
Secondly
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, I was tired after standing a long time in the queue for payment purposes
in addition
Linking Words
to
this
Linking Words
credit card machine was not working so I left my shopping there and went back home without clothing because I felt exhausted.
Lastly
Linking Words
, I would like to take suitable solutions
firstly
Linking Words
you need to train your staff for dealing with customers in positive ways
secondly
Linking Words
, there should be someone at all time at the front desk for information provision and
thirdly
Linking Words
, there should be more section for payment so the customers will not have to wait a long time. Hope you will take prompt actions that are not advantageous to your business but
also
Linking Words
a good impression on a customer. Yours Sincerely, Shaban Raza

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Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

  • firstly
  • secondly
  • thirdly
  • in additional
  • moreover
  • also
  • for example
  • for instance
  • therefore
  • however
  • although
  • even though
  • despite
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