You recently took a trip with a taxi company. The driver behaved in an unacceptable way and you had a lot of problems. You complained to the company but no-one has replied to your complaint. Write a letter to the taxi company. In your letter • say why you are writing and how you feel • explain what happened • tell them what you would like them to do.

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Dear Sir, I am writing

this

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letter to express my displeasure with the services rendered to me by your taxi company on the 15th of January 2021. I boarded your car from the John Kennedy International airport to my home address which should take about fifteen minutes at the maximum.

This

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trip took longer even without traffic and it

last

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for 40 minutes because the driver wanted to surcharge me by getting more money. He

also

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drove very recklessly, spoke loud on the phone all through the journey and was rude. Following

this

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, I called your customer care line and lodged my complaints and I was told a representative will get back to me in 3 working days. It has been 2 weeks now and I am yet to hear from anyone.

Hence

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, I am asking for a refund for the inconvenience

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has caused me. I hope to hear from you soon regarding

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matter. Yours faithfully, Kate Stone.

oyeludevictorThu Apr 14 2022

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4
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meeting the goal of 7 or more
0
Word repetition
meeting the goal of 3 or fewer
0
Grammar mistakes
detected issues

0123456789.0505

Overall Band Score

Coherence and Cohesion: 9.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 8.0

Complete response

Suitable writing tone

Appropriate word count

6 paragraphs

160 words

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