You recently took a trip with a taxi company. The driver behaved in an unacceptable way and you had a lot of problems. You complained to the company but no-one has replied to your complaint. Write a letter to the taxi company. In your letter • say why you are writing and how you feel • explain what happened • tell them what you would like them to do.
Dear Sir,
I am writing
this
letter to express my displeasure with the services rendered to me by your taxi company on the 15th of January 2021. I boarded your car from the John Kennedy International airport to my home address which should take about fifteen minutes at the maximum. Linking Words
This
trip took longer even without traffic and it Linking Words
last
for 40 minutes because the driver wanted to surcharge me by getting more money. He Linking Words
also
drove very recklessly, spoke loud on the phone all through the journey and was rude.
Following Linking Words
this
, I called your customer care line and lodged my complaints and I was told a representative will get back to me in 3 working days. It has been 2 weeks now and I am yet to hear from anyone. Linking Words
Hence
, I am asking for a refund for the inconvenience Linking Words
this
has caused me.
I hope to hear from you soon regarding Linking Words
this
matter.
Yours faithfully,
Kate Stone.Linking Words
Submitted by oyeludevictor on
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