You work at home and have a problem with a piece of equipment that you use for your job. Write a letter to the shop or company which supplied the equipment. In your letter • describe the problem with the equipment • explain how this problem is affecting your work • say what you want the shop or company to do

Dear Sir, I am writing

this

to complain about the

headset

that I have received recently as part of an employee onboarding process. As part of my job responsibility, I need to facilitate meetings every day between stakeholders and the technology team.

Therefore

, it is a mandatory requirement that the

headset

should be good enough to perform my duties.

However

, the

headset

which you supplied is defective and bearly audible to participants in my meeting.

Furthermore

, the problem became worst in yesterday's meeting when I was unable to deliver the presentation to the business.

Although

I was well prepared and expecting an approval on our business proposal unfortunately everything went in vain as none of the meeting attendees was able to hear my speech.

Therefore

, I would request with help desk support team to immediately take an action on

this

and replace it with a new

headset

. I really appreciate it if you could send me a Bluetooth

headset

. Because with that I can even take my office laptop to the projector room. I hope you will immediately take an action and shipped the new

headset

. Feel free to reach out to me with any questions. Yours Sincerely, Sasha