There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved. Write a letter to your manager. In your letter • Describe the complaints that have been made • Say why the reception area is important • Suggest how the reception area could be improved

Dear

Dr.

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Dr

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Assi, I am writing to express our clients' dissatisfaction with the reception area. After adding the pathobiology lab on

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floor and allotting a part of the reception area to the laboratory, the waiting room has been tiny. Patients don't have enough

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to wait, and sometimes they must stay in their cars in the parking. In my opinion,

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is critical because of the covid pandemic, and the number of patients has increased.

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, we need more

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for them. We must care about social distancing. To my mind, we could change the lab place to the upstairs. And become the reception area to a bigger

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. According to my way of thinking, these changes cause the customers would be a better situation in

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center

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centre

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. I appreciate your understanding of

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issue and look forward to your prompt reply to resolve

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issue. Yours faithfully Med Sohrabi