There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved. Write a letter to your manager. In your letter • Describe the complaints that have been made • Say why the reception area is important • Suggest how the reception area could be improved

Dear

Dr.

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Dr

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Assi, I am writing to express our clients' dissatisfaction with the reception area. After adding the pathobiology lab on

this

floor and allotting a part of the reception area to the laboratory, the waiting room has been tiny. Patients don't have enough

space

to wait, and sometimes they must stay in their cars in the parking. In my opinion,

this

space

is critical because of the covid pandemic, and the number of patients has increased.

Also

, we need more

space

for them. We must care about social distancing. To my mind, we could change the lab place to the upstairs. And become the reception area to a bigger

space

. According to my way of thinking, these changes cause the customers would be a better situation in

this

center

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centre

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. I appreciate your understanding of

this

issue and look forward to your prompt reply to resolve

this

issue. Yours faithfully Med Sohrabi