There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved. Write a letter to your manager. In your letter • Describe the complaints that have been made • Say why the reception area is important • Suggest how the reception area could be improved

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Dear Sir,
This
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well-considered letter regards your erroneous thought regarding the improvisation of the gathering area. Several issues have been raised by the visitors who arrive at the reception area.
Firstly
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,they have a problem with the sitting arrangements,as there is a lack of comfortable sofas.
Secondly
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,proper ventilation and cooling is
also
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their concern. As it is said,"
First
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impression is the
last
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impression", people develop an image of the company after looking at the welcome area.
Therefore
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, it is very important for the reputation and goodwill of the company.Adding some more reclining chairs for the old age people and a few cosy sofas will help to solve the problem.Installation of a few air conditioners will provide the required cooling needed.
Furthermore
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, I think setting up an aquarium near the greeting desk will enhance the beauty of the place. I respectfully request you to immediately address the matter for the growth and progress of the firm. Yours sincerely, Sakshi
Submitted by trideshvats on

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Topic Vocabulary:
  • complaints
  • reception area
  • unwelcoming
  • signage
  • aesthetic appeal
  • directional signage
  • ticketing system
  • professionalism
  • feedback system
  • continuous improvement
  • welcoming atmosphere
  • efficient
  • clear signage
  • comfortable seating
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