There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved. Write a letter to your manager. In your letter • Describe the complaints that have been made • Say why the reception area is important • Suggest how the reception area could be improved

#complaints #reception #area #visitors #company #manager

Dear Sir/Madam, I Bipin KC, one of your front desk staff would like to inform you about the increasing complaints by our clients about the front area. since our reception area is not as big as it should have been, people are losing their patience while they are queue. There are no seats like sofa and chairs, as our clients have to stand for a longer time period.

Also

, some visitors were complaining that we don't even have any complementary or welcoming drinks while entering.

Moreover

, we have only phone call booking at the moment, because of

this

when two customers ring at the same time, we are only able to answer and book that person, regardless of losing another end.

Although

, I believe I can be improved by giving it an extra priority. As people walk in, visitors are entitled to expect the best service, as we provide only pay as you go service. For

this

, while putting more focus on customer service, if we would put some chairs on the side of reception place, I believe it would be great. Along with

this

, we can

also

put at least some water jars with filtered water at the front, so our clients will at least be able to get rid of their thirst.

In addition

, we should

also

get online booking facilities for our services as soon as we can. Yours faithfully, Bipin

Submitted by kcbpin11 on Tue Apr 26 2022

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Use cohesive linking words accurately and appropriately

Linking words are very important in your essay.

To score effectively on your IELTS exam, you should make an effort to implement short concise sentences coupled with linking words.

Almost every sentence in your essay should have a linking word of some sort.

In fact, the only sentences that can omit linking words are your background sentence and thesis.

Linking word examples:

firstly
secondly
thirdly
in additional
moreover
also
for example
for instance
therefore
however
although
even though
despite

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5Linking words
meeting the goal of 7 or more
0Word repetition
meeting the goal of 3 or fewer
0Grammar mistakes
 

7 paragraphs

234 words

0123456789.0505

Overall Band Score

Coherence and Cohesion: 7.0

Logical structure

Single idea per paragraph

Greeting and closing

Accurate linking words

Variety in linking words

Lexical resource: 9.0

Varied vocabulary

Accurate spelling & word formation

Grammatical Range: 9.0

Mix of complex & simple sentences

Clear and correct grammar

Task Achievement: 8.0

Complete response

Suitable writing tone

Appropriate word count

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Topic Vocabulary:

complaints
reception area
unwelcoming
signage
aesthetic appeal
directional signage
ticketing system
professionalism
feedback system
continuous improvement
welcoming atmosphere
efficient
clear signage
comfortable seating

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Use cohesive linking words accurately and appropriately

Essentional vocabulary list for IELTS Writing 7+

In the past, most people used to travel to their place of work. With increased use of computers, the internet and smartphones, more and more people are starting to work fro home. What are the advantages and disadvantages of this development?

Some children spend hours everyday on their smartphones. Why is this the case? Do you think this is a positive or negative development?

An increasing number of professionals, such as doctors and teachers, are leaving their own poorer countries to work in developed countries. What problems does this cause? What can be done to deal with this situation?

Innovation is often driven by the pursuit of profit and economic growth . However , some argue that it should prioritize addressing social and environmental issues .