You recently bought a camera while travelling overseas. When you got to your destination you discovered that some important items were missing from the box. Write a letter to the local representative of the company. In your letter: Give details of the camera and where you bought it. Explain what has happened . Say what you want him/her to do about it

✨ Do you want to improve your IELTS writing?
Dear Sir or Madam, I am writing
this
with regard to missing items in my recent purchase from your company. I bought a camera, Cannon X90, online while on vacation, and specified the shipping address to the hotel I intend to stay in, in Rome, Italy. I received the package on Monday, May 4th when I arrived in Rome.
However
, something is missing in the original package. The paper contains a warranty and
user's
Correct article usage
the user's
show examples
manual is missing. Since I am not in the original country of purchase. I cannot contact the local store representative for a swift replacement on the same day. I'd like to ask you for a digital copy of the warranty and instruction manual, if possible. Thank you and I am writing for your prompt response. Yours faithfully, John Smith
Submitted by imyanhuo on

Unauthorized use and/or duplication of this material without express and written permission from this site’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Writing9 with appropriate and specific direction to the original content.

Word Count

IELTS says that you should write a minimum of 150 words in writing task 1. If you go under word count you will lose marks in task response.

A very long letter will not give you a higher band score.

Aim for between 160 to 190 words in writing task 1. This will ensure a concise letter and will be realistic in terms of time management. You have only 20 minutes to write the letter and you need around 5 minutes of planning time, so you will not be able to write a long letter in 15 minutes.

Discover more tips in The Ultimate Guide to Get a Target Band Score of 7+ »— a book that's free for 🚀 Premium users.

Topic Vocabulary:
  • local representative
  • important items missing
  • purchase details
  • model and brand
  • missing accessories
  • inconvenience
  • use to its full extent
  • urgent request
  • partial refund
  • alternative solution
  • exchange unit
  • correct the issue
  • look forward to your prompt response
What to do next:
Look at other essays: