You work at home and have a problem with a piece of quipment that you use for your job. Write a letter to the shop or company which supplied the equipment. In your letter -describe the problem with the equipment -explain how this problem is affecting your work -say what you want the shop or company to do

Dear Sir or Madam, I am writing

this

letter to inform you about certain difficulties I am facing with the

laptop

I bought from your Rose’s street branch.

This

is my

first

time using Windows 11

laptop

and I keep getting the blue screen message which says “Windows has stopped” after 1 hour of every start-up.

Then

the

laptop

reset by itself and starts working properly until the same happens again.

This

disturbance is really making it hard for me to work, and I lost a lot of time and work because it wouldn’t let me save my progress before it restarts. I even fall behind my colleagues in the company and I wouldn’t be able to finish my project before the deadline. The

laptop

is still clean and as good as new, but I am seeking your immediate assistance to help me fix the problem, or change the

laptop

if it has a manufacturing problem. Looking forward to your reply. Sincerely, Ahmed Alrawi