You recently organised an all day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch. Write a letter to the manager of the hotel. In your letter say what the participants liked about the hotel explain why they were unhappy about the food suggest what the manager should do to improve the food in future
Dear Sir / Madam,
My name is May, and who is the account manager of ABC company. Our company booked your conference room to have a full day training on 05 December 2011. ABC company is a loyal customer of your hotel for over a decade.
We would like to say thanks to your staff, who provide an excellent service to us on 05 May 2011, especially your account Manager May, who have arranged an IT team, who had stood by for us from 8AM to ensure equipment was well set. And, the presentation can run smoothly.
However
, we would like to point out we were quite disappointed about the food
quality. We suggest that this
area needs to consider to be improved. We mentioned that our lunchtime was started at 12AM. However
, the food
has been delivered to our conference room at 13:30. We were very disappointed about the delay as we have an intensive training programme. Our participants need to have a different sections
of training after their lunch.
Correct the article-noun agreement
a different section
different sections
Moreover
, we ordered some hot food
and soup for our participants. However
, the food
was very cold, which seem
that the Correct subject-verb agreement
seems
food
has been ready at least 1 hour before. We all remember 05 December was having heavy snow, we expected to have hot food
should be provided.
We understood that your hotel has an extensive schedule in December as I remember that all conference rooms were fully booked. We suggested that you need to coordinate with your chief, who cannot cook in advance or need to re-heat before serving. And, your colleagues need to inform us in advance if food
cannot be served on time.
We hope that you will consider our suggestions, which can deliver excellent services to your customers.
Looking forward to having the next
coordination next
Year!
Yours faithfully,
XXXXXSubmitted by ABC_XYZ on
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Structure your letter
A letter needs to be written using a proper format, including the following:
- A greeting (Dear sir/madam, Dear John, Dear Mr. Smith)
- The main body (consisting of paragraphs for each part of the letter)
- A closing (Yours sincerely, Yours faithfully, Best wishes, Kind regards, Love)
When writing a letter as part of the IELTS General Training Writing Task 1, it is important to include the bullet points presented to you in the question.
All three bullet points need to be presented. And remember that some bullet points contain more than one element. So, make sure to watch for ‘and’ and plurals.