You’ve just returned from a disastrous holiday! It was not as described by the agent and you experienced serious problems. Write a letter of complaint to the agent. In your letter - remind the agent about the holiday - explain to them what happened - ask for compensation

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Dear Sir, I am writing
this
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letter to show my immense dissatisfaction with my recent horrible holiday trip to St. Cera towns 25 Km
far
Rephrase
away
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from Miami Beach with booking reference number p13634511 and I require a full refund of my money. At the onset, I vividly remember you described to me
this
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holiday offer on the 23rd of
last
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month and listed a lot of benefits
such
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as free dinner and city rides
along with
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insurance. Because not a single benefit was available there, I had to spend
extra
Correct article usage
an extra
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$450 to get avail stay and meal options. Honestly, being a regular customer, I have never expected
this
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kind of false information from your side.
Therefore
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, I want a full refund of my booking amount of $250 as I had paid all my expenses for the trip
at
Change preposition
to
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that place separately.
Hence
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, it would be sufficient for you to transfer the whole amount by next Friday into my account lest a legal discourse should be followed
by
Change preposition
apply
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me
Correct pronoun usage
apply
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against you for deceiving me with wrong information. I hope you
would
Wrong verb form
will
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understand the
genuinity
Correct your spelling
genuineness
of my situation and act
accordingly
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. Look forward to hearing from you soon. Yours faithfully, Harry Brown
Submitted by Mrjit147 on

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task response
Provide specific details about the problems faced during the holiday to strengthen the argument and clearly state the compensations you are seeking.
coherence and cohesion
The logical structure of the letter is generally good, but consider using more cohesive devices to link ideas and improve the flow of information.
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