You ordered equipment online. However, when you received, it was damaged. Send a letter to the manager of the company. In your letter, you should tell: giving the details about the equipment explain the damage suggest what you want the manager to do

Dear Sir or Madam, I am writing
this
letter to express my dissatisfaction with delivering a damaged product which was ordered online on your eCommerce website. To provide more insights on an item that I booked, it is an HP brand blue colour laptop with 124GB RAM, 8 core processors, and 1TB internal memory with a wireless mouse and a modern keyboard. Moving onto describe the damage, because of poor packaging laptop screen was broken badly,
In addition
to screen, when I open a courier-box I suprise to see keyboard keys are disassembled and scattered in a box. To compensate, Send me a new laptop. If not, I am entitled to claim a full refund as per the return policy defined in your software.
Consequently
, Please process a full refund. Please respond at your earliest convenience. Your's Sincerely, Rana
Submitted by rana on

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Word Count

IELTS says that you should write a minimum of 150 words in writing task 1. If you go under word count you will lose marks in task response.

A very long letter will not give you a higher band score.

Aim for between 160 to 190 words in writing task 1. This will ensure a concise letter and will be realistic in terms of time management. You have only 20 minutes to write the letter and you need around 5 minutes of planning time, so you will not be able to write a long letter in 15 minutes.

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