You ordered equipment online. However, when you received, it was damaged. Send a letter to the manager of the company. In your letter, you should tell: giving the details about the equipment explain the damage suggest what you want the manager to do
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IELTS says that you should write a minimum of 150 words in writing task 1. If you go under word count you will lose marks in task response.
A very long letter will not give you a higher band score.
Aim for between 160 to 190 words in writing task 1. This will ensure a concise letter and will be realistic in terms of time management. You have only 20 minutes to write the letter and you need around 5 minutes of planning time, so you will not be able to write a long letter in 15 minutes.