There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved. In your letter, describe the complaints that have been made say why the reception area is important suggest how the reception area could be improved

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Dear Manager, I am the receptionist at your company. I received several complaints regarding the reception
area
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.
Although
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it has been only two months since
i
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I
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joined your organization, I would like to suggest a few solutions to overcome these issues. On my
first
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day for me at work, I heard
visitors
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complain about the small
area
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provided for waiting in the reception. On top of that, the poor cooling system since the front door always would open for new
visitors
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as well as the few seats provided. I think we should solve
this
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issue as soon as we can because from the reception the
visitors
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would have their
first
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impression about our company.
Furthermore
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, I noticed a few clients who left after they entered and saw the condens standing in the waiting
area
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. Allow me to suggest a few possible solutions regarding
this
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matter.
First
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, we can extend
this
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area
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a few meters to enlarge the space together with two additional air conditioners to cool the
area
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.
Second
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, provide more seats to accommodate all the
visitors
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who would appear at the same time. I hope that I could give a small help to our workplace. Yours sincerely, Samah Ismail
Submitted by Simsima161 on

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Use a variety of complex and simple sentences

You should use complex sentences in your writing, but it does not mean that you should try to make all of our sentences complex.

‘Complex’ sentences are not actually very complex; they are just two or more simple sentences put together. Putting them together makes the essay more coherent and cohesive.

Examples:

I really want to study but I’m too tired.

I wore a warm coat because the weather was cold.

If action is not taken soon on climate change, global warming will get worse.

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Topic Vocabulary:
  • complaints
  • reception area
  • unwelcoming
  • signage
  • aesthetic appeal
  • directional signage
  • ticketing system
  • professionalism
  • feedback system
  • continuous improvement
  • welcoming atmosphere
  • efficient
  • clear signage
  • comfortable seating
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