You recently took a trip with a taxi company. The driver behaved in an unacceptable way and you had a lot of problems. You complained to the company but no-one has replied to your complaint. Write a letter to the taxi company. In your letter say why you are writing and how you feel explain what happened tell them what you would like them to do.

Dear Sir/Madam, I am writing

this

letter to let you know about my frustration and unacceptable

action

against the company

driver

. I am a regular customer to book a taxi from office to Home using your taxi application.My office is located in Egmore and my house is on Dell High Road.On the 12th of January,I booked a car to drop me back house from the office.

First

of all,My booking was done at 8:15 PM and the

driver

arrived at 9:15 PM.

However

,I asked operator about the reason for being late but he responded me with unethical and very rude way.As well as ,He started to speak on mobile while on driving.I warned him about his attitude even though he did not listen . Once i reached my home, I immediately called the custoer care and explained about the journey . They filed a complaint and gave me response with complaint ID.

In addition

,They said necessary discipline

action

will be taken

action

against the

driver

.One week has been completed but no response from your team. I have attached copy of Bill on the day of my travel along with complaint ID shared by Customer Care.As a Senior Manager,I request you to take necessary

action

on the

driver

and need a full refund of my payment wihout any delay. I look forward from you to take

action

as earliest. Yours Sincerely, Arunkumar.S